Outcomes by SumnerOne

Better outcomes should be easier to see.

Your print provider should make things clearer, not more complicated.

An invoice that never quite explains itself. Service metrics that never quite add up to accountability. A good deal on equipment, and not much help getting your message to the people who matter.

That's not the outcome you were promised, and it's not the one you should settle for.

This site is where we make it plain. What each plan actually includes, what it doesn't, and where we're not the right fit. You can see all of that before you talk to anyone.

Start here

Which one sounds most familiar?

Pick the sentence closest to what you're dealing with. You can change direction at any time. Each one helps you find the pattern underneath before anyone talks about a product.

The plans

Three plans, and exactly what's in each one.

Each starting point leads to one of these three. You can see what's included and work out the fit on your own time. When you'd rather talk it through with someone, we're easy to find.

What we will tell you

We answer the questions most vendors avoid.

What things cost Published pricing where we can publish it, and a straight answer about what would move the number where we cannot. If a figure depends on seeing your environment first, we will say that rather than quote a range so wide it tells you nothing.
Where the fine print bites Term length, what happens when your needs change mid-contract, what counts as included, and which clauses are the ones that hurt later. A sixty-month agreement is usually signed by someone who read it. It was just written to be read once.
What we are not a fit for Some of these pages end by telling you to look elsewhere. If your need is help desk coverage, or your in-plant already has the recognition it deserves, we would rather say so now than three meetings from now.

The third-generation owners of SumnerOne